Estate and trust

Have a number of requests into Canada Revenue Agency that went in by paper (registered mail or UPS when Canada Post labour dispute was ongoing), these requests are at least 6 - 11 months old. Requests show on progress tracker on Represent A Client but do not seem to be progressing. Lately have been sending these adjustment in by T1 refile feature. Just wondering if anyone else is having this type of delay as estate trustees are getting frustrated? 

Have a number of requests into Canada Revenue Agency that went in by paper (registered mail or UPS when Canada Post labour dispute was ongoing), these requests are at least 6 - 11 months old. Requests show on progress tracker on Represent A Client but do not seem to be progressing. Lately have been sending these adjustment in by T1 refile feature. Just wondering if anyone else is having this type of delay as estate trustees are getting frustrated? 

Have a number of requests into Canada Revenue Agency that went in by paper (registered mail or UPS when Canada Post labour dispute was ongoing), these requests are at least 6 - 11 months old. Requests show on progress tracker on Represent A Client but do not seem to be progressing. Lately have been sending these adjustment in by T1 refile feature. Just wondering if anyone else is having this type of delay as estate trustees are getting frustrated? 

I am certainly seeing those taking an extremely long time, in fact, any T1 Adjustment that requires manual overview seems to get stuck on "pending". I have now become the thorn that will file the service complaint for every delayed file. It seems to get them addressed faster. In every case- they had just not been assigned to anyone or had been but the file was never addressed.

Furthermore, the processing of registering legal representatives to even be able to register the authorized rep seems to now be at a standstill. I could pull my hair out. Feel free to use the service complaints- they seem to be our only course of action considering calling in for updates results in no answers.

I did notice that even the Service Complaint Department is now delayed and is now only addressing matters from June 2025. I used to get a response within a week so... it's bad all around, sadly. 

Have a number of requests into Canada Revenue Agency that went in by paper (registered mail or UPS when Canada Post labour dispute was ongoing), these requests are at least 6 - 11 months old. Requests show on progress tracker on Represent A Client but do not seem to be progressing. Lately have been sending these adjustment in by T1 refile feature. Just wondering if anyone else is having this type of delay as estate trustees are getting frustrated? 

Hi Candy,

I am also having major issues with registering legal rep's for deceased taxpayers so I can get access as an authorized rep. I thought something changed because I have been sending in the same package for many years and only started having trouble this year. I had one where both the Executrix and myself had to do a conference call with CRA to get access. I asked the CRA agent if there was an issue with what I had sent in that caused the problem/delay because I want to fix whatever I am doing. She said that she doesn't see any issue with what I sent in and she can't tell why it did not get approved in the first place.

I am certainly seeing those taking an extremely long time, in fact, any T1 Adjustment that requires manual overview seems to get stuck on "pending". I have now become the thorn that will file the service complaint for every delayed file. It seems to get them addressed faster. In every case- they had just not been assigned to anyone or had been but the file was never addressed.

Furthermore, the processing of registering legal representatives to even be able to register the authorized rep seems to now be at a standstill. I could pull my hair out. Feel free to use the service complaints- they seem to be our only course of action considering calling in for updates results in no answers.

I did notice that even the Service Complaint Department is now delayed and is now only addressing matters from June 2025. I used to get a response within a week so... it's bad all around, sadly. 

Have a number of requests into Canada Revenue Agency that went in by paper (registered mail or UPS when Canada Post labour dispute was ongoing), these requests are at least 6 - 11 months old. Requests show on progress tracker on Represent A Client but do not seem to be progressing. Lately have been sending these adjustment in by T1 refile feature. Just wondering if anyone else is having this type of delay as estate trustees are getting frustrated? 

Have a number of requests into Canada Revenue Agency that went in by paper (registered mail or UPS when Canada Post labour dispute was ongoing), these requests are at least 6 - 11 months old. Requests show on progress tracker on Represent A Client but do not seem to be progressing. Lately have been sending these adjustment in by T1 refile feature. Just wondering if anyone else is having this type of delay as estate trustees are getting frustrated? 

Have a number of requests into Canada Revenue Agency that went in by paper (registered mail or UPS when Canada Post labour dispute was ongoing), these requests are at least 6 - 11 months old. Requests show on progress tracker on Represent A Client but do not seem to be progressing. Lately have been sending these adjustment in by T1 refile feature. Just wondering if anyone else is having this type of delay as estate trustees are getting frustrated? 

Have a number of requests into Canada Revenue Agency that went in by paper (registered mail or UPS when Canada Post labour dispute was ongoing), these requests are at least 6 - 11 months old. Requests show on progress tracker on Represent A Client but do not seem to be progressing. Lately have been sending these adjustment in by T1 refile feature. Just wondering if anyone else is having this type of delay as estate trustees are getting frustrated? 

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William George Wray
Harvest Gold Financial
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Have a number of requests into Canada Revenue Agency that went in by paper (registered mail or UPS when Canada Post labour dispute was ongoing), these requests are at least 6 - 11 months old. Requests show on progress tracker on Represent A Client but do not seem to be progressing. Lately have been sending these adjustment in by T1 refile feature. Just wondering if anyone else is having this type of delay as estate trustees are getting frustrated?